Privacy Policy
This policy provides a full description of how your personal information is collected, used, and kept secure at ck44 log.
Table of Contents
1. Introduction and Scope of Application
This privacy policy applies to the ck44 log platform's website, mobile application, and all related digital services. By registering, logging in, or using any service on ck44 log, you are considered to have accepted all terms of this policy.
We believe that properly protecting users' personal information is a core responsibility of any online platform. With this responsibility in mind, ck44 log has built its entire data management process. Every section set out in this policy has been drawn up in line with international data protection standards.
This policy applies to users residing in Bangladesh. To learn about the detailed terms governing use of our services, please read the Terms and Conditions page, where user responsibilities and rights are described in full.
2. Data Collection Methods and Sources
ck44 log collects from users only the information that is strictly necessary to provide services and manage accounts. We maintain transparency in how we collect data and keep you informed at all times.
2.1 Information You Provide Directly
Information you voluntarily provide at the time of registration or when using a service:
- Full name and date of birth
- Mobile number and email address
- Residential address and national identity card details (when identity verification is required)
- Payment information — necessary details relating to bKash, Nagad, Rocket, or bank transfers
- Messages and information provided when contacting customer support
2.2 Automatically Collected Information
When you use the ck44 log website or app, certain technical information is collected automatically:
- IP address and device type
- Browser type and operating system version
- Browsing activity on the site and page visit logs
- Login and logout timestamps
- Transaction and gaming history
2.3 Information from Third-Party Sources
On occasion, we may verify information from trusted third-party sources for the purpose of identity verification or fraud prevention. In such cases, only the minimum necessary information is processed.
3. Purpose of Data Use
ck44 log uses collected information only for specific and legitimate purposes. No information is used for any other undefined purpose.
- Completing account registration and identity verification
- Processing deposit and withdrawal transactions
- Managing bonuses and promotional offers
- Providing VIP programme and cashback benefits
- Ensuring effective customer support
- Detecting and preventing fraud, money laundering, and other illegal activities
- Improving platform security and technical performance
- Providing responsible gaming alerts and support
- Meeting legal obligations
We obtain your consent before using your information for marketing purposes. You may withdraw this consent at any time. To learn in detail how we use data to ensure responsible gaming, please read our Responsible Gaming page.
4. Data Storage and Security
ck44 log follows modern technical measures to protect user data. SSL encryption technology is used across our servers and communication systems, preventing third-party access during data transmission.
4.1 Security Measures
- SSL/TLS encryption for all data transmission
- Sensitive information (passwords, payment details) stored in encrypted form
- Regular security audits and reviews
- Access control — only authorised staff can view relevant information
- Automated monitoring to detect suspicious activity
4.2 Data Retention Period
We retain your information for as long as your account remains active. Even after an account is closed, certain information may be kept for a defined period due to legal obligations and dispute resolution needs. Once that period has passed, the information is securely deleted.
Despite our best efforts to protect your data, complete security on the internet cannot be guaranteed. We therefore ask users to keep their passwords secure and remain alert to any unauthorised access.
5. Sharing Data with Third Parties
ck44 log does not sell your personal information to third parties for commercial purposes. However, limited data sharing may occur in specific circumstances:
5.1 Service Provider Partners
We work with trusted service providers for payment processing, identity verification, and technical support. These partners receive only the information required for their specific service and are required to comply with our privacy standards.
5.2 Disclosure for Legal Reasons
Information may sometimes need to be disclosed due to a court order, a lawful request from a law enforcement authority, or a legal obligation. In such cases, only the information legally required is disclosed.
5.3 Business Restructuring
In the event of a merger or acquisition, user information may be transferred to the new entity. Users will be notified in advance and the same privacy protections will continue to apply.
6. Cookies and Tracking Technologies
ck44 log uses cookies and similar technologies to improve the website experience. Cookies are small text files stored on your device that help the site function properly.
6.1 Types of Cookies
- Essential Cookies: Required for login sessions and security. The site's core functions cannot work without these.
- Functionality Cookies: Used to remember your preferences and language settings.
- Analytics Cookies: Used to understand which parts of the site users spend the most time on, which helps with site improvement.
6.2 Cookie Controls
You can disable or limit cookies through your browser settings. However, disabling essential cookies may cause login and other core services to not work properly.
7. Your Rights and Choices
ck44 log takes users' rights regarding their information seriously. Every user holds the following rights:
- Right of Access: You may request to know what information we hold about you.
- Right to Rectification: You may request that incorrect or incomplete information be corrected.
- Right to Erasure: You may request that your information be deleted in certain circumstances, though we may need to retain some information due to legal obligations.
- Right to Restrict Processing: You may object to your information being used for a specific purpose.
- Right to Opt Out of Marketing Communications: You may request to stop receiving promotional emails or messages at any time.
- Right to Data Portability: In certain cases, you may receive your information in a structured, commonly usable format.
To exercise these rights, please contact our customer support. We generally respond to requests within 30 business days. You can also visit our Frequently Asked Questions page for answers to common queries.
8. Protection of Minors
All casino and betting activities on ck44 log are strictly for persons aged 21 and above. We do not knowingly collect information from minors, and they are not permitted to open an account.
An age verification process is followed at the time of registration. If we become aware that a minor's information is present in our system, that account is immediately closed and the relevant information is deleted.
If a parent or guardian believes their minor child is using this platform, please contact us promptly.
9. Policy Changes and Updates
ck44 log reserves the right to review and update this privacy policy as needed. This policy may be amended due to changes in services, the introduction of new technologies, or legal changes.
For significant changes, we will notify you in advance via your registered email address or through a notice on the platform. Continued use of the site after changes have been made will be considered acceptance of the updated policy.
The latest version of this policy will always be available on this page. The "Last Updated" date at the top of the page indicates when it was last revised. We recommend reviewing this policy regularly.
10. Contact and Complaint Resolution
If you have any questions, concerns, or requests to exercise your data rights regarding this privacy policy, please contact our dedicated support team. We provide assistance in Bengali and English 24 hours a day, 7 days a week.
Live Chat
Speak with us directly via live chat from any page on the site. This is the fastest way to get a response.
Email Contact
For privacy-related requests, write to us at:
[email protected]
To learn more about us and understand how we operate, please read the About Us page, which covers ck44 log's values and commitments in detail.
This privacy policy was written in Bengali. If any clarification of language is needed or any ambiguity arises, our customer support team will assist. By using ck44 log's services, you acknowledge that you have read and understood this policy.